Frequently asked questions

Renew Bali is a New Zealand-based service that organises fully supported, small group cosmetic rejuvenation trips to Bali for New Zealanders and Australians. We coordinate surgery at an accredited clinic, luxury resort recovery, and provide dedicated New Zealand nurse and organisational support throughout your journey.

We support New Zealand and Australian clients who are considering cosmetic surgery overseas but don’t know where to start. Whether you’re thinking about a face and neck lift, breast augmentation or reconstruction, or other rejuvenation procedures, we provide an organised, fully supported small group experience with dedicated New Zealand nurse care from consultation to aftercare — at a significantly lower cost than having the same procedure at home.

We prefer to describe it as supported cosmetic rejuvenation travel. We focus on safety, quality, and personalised care with New Zealand nurse and organisational support before, during, and after your time in Bali.

All procedures are performed by independent, accredited plastic, reconstructive and aesthetic surgeons at the award-winning BIMC CosMedic Centre at BIMC Nusa Dua. Your surgery will be carried out by one of our highly experienced partner surgeons, most commonly Dr Wara or Dr Indra, both of whom are fully qualified Plastic Reconstructive and Aesthetic Surgeons with advanced training. Dr Wara is a specialist in craniomaxillofacial surgery with fellowship training and extensive experience in facial procedures. Dr Indra brings the latest techniques in plastic and reconstructive surgery, with a strong focus on patient safety and natural-looking results. All our surgeons are committed to the highest standards of care and regularly participate in advanced training both in Indonesia and internationally.

You start with a consultation, in person in New Zealand or by video if you are in Australia. Once you decide to proceed, we arrange the surgery date, the resort, the transfers and the nurse support. You focus on the trip and the recovery.

Our standard face lift package is 12 nights in total: • 2 nights at the resort before surgery (to settle in and prepare) • 2 nights in hospital for your procedure and initial recovery • 8 nights at the resort for supported recovery with daily nurse visits

Breast surgery packages are typically 9 nights in total, with a slightly shorter resort recovery period.

Yes. We work exclusively with the award-winning BIMC CosMedic Centre at BIMC Nusa Dua. This modern, fully accredited hospital is: • ACHS International Accredited (the first hospital in Indonesia to achieve this rigorous Australian healthcare standard) • KARS Licensed (Indonesia’s national hospital accreditation body) • Named Medical Tourism Hospital of the Year – Indonesia 2026

This accreditation ensures the highest standards of safety, clinical care, and patient outcomes — giving you peace of mind throughout your journey.

Yes. A dedicated New Zealand aesthetic nurse will stay with the group and is available throughout your stay for checks, wound care support, medication guidance, and reassurance.

You will stay at the Renaissance Bali Resort & Spa in Nusa Dua — a calm, upscale 5-star resort chosen for its comfort, privacy, and short distance to the hospital. You will be accommodated in a comfortable Deluxe Room with a private balcony or terrace. Additional nights can be added before or after your package at preferred rates, and room upgrades are available on request.

Yes. You are welcome to bring one support person.

• Standard Price – $495

This includes shared accommodation, breakfast, transfers, and on-ground support.

Yes. You can extend your stay either before or after your package at preferred rates. Extensions must be organised and paid for before you travel.

We currently offer guided small-group trips with set dates, which include full coordination and on-the-ground support from our New Zealand nurse team.

We can also organise individual supported journeys with flexible dates tailored to your schedule. These include full pre- and post-trip coordination and New Zealand nurse support, plus all the standard inclusions (accommodation, transfers, etc.). On-the-ground nursing support in Bali is arranged through our local partners. Please enquire for details and availability.

Our packages start from $12,900 NZD for breast procedures and $15,900 NZD for face and neck procedures. We offer a range of packages and optional extras so you can customise your journey to suit your goals and budget. A detailed, personalised quote will be provided after your consultation with our New Zealand nurse. Packages are priced in New Zealand dollars for New Zealand and Australian clients. You pay the NZD amount. Your bank converts it.

Our packages include everything you need for a safe, supported journey: • Surgery at the accredited BIMC CosMedic Centre • Accommodation at the Renaissance Bali Resort & Spa • Breakfast daily + room credit during your resort stay • Dedicated New Zealand nurse support throughout your entire trip • All airport, hospital, and resort transfers • Pre- and post-trip consultations in New Zealand

Additional options are available — see Add-On Procedures.

You can enhance your package with the following options: • Upper Blepharoplasty • Lower Blepharoplasty • Upper + Lower Blepharoplasty • Upper Lip Lift • Brow / Forehead Lift • Chin / Neck Liposuction • Premium Recovery Kit

If you are interested in something not listed (e.g. other procedures or enhancements), please let us know during your consultation and we will advise what is possible.

See the Packages & Pricing page for full details and pricing.

Yes. A 10% deposit is required to secure your booking. The balance is due 4 weeks before departure.

International flights are not included in the package price. You arrange your own flights to and from Bali. Your trip starts once you arrive in Bali.

When you are home, you can still reach us. Most people do not need much more at that point. You can have one follow-up with our New Zealand nurse if you need it, in person in New Zealand or by video if you are in Australia. We can help with a referral after that if it is needed.

We take every precaution to minimise risk, but complications can occur with any surgery. That is why we strongly recommend specialist medical travel insurance (see our Travel & Medical Insurance page). This covers complications related to your elective procedure, including additional medical costs, travel, and accommodation if needed.

Our New Zealand nurse team will support you throughout, and we have strong relationships with the hospital for any follow-up care required.

Yes. We strongly recommend specialist medical travel and complications insurance for your journey. Standard travel insurance typically excludes elective cosmetic procedures and any related complications. We have partnered with Global Protective Solutions (GPS) to offer specialised coverage designed for medical tourists. This includes protection for medical complications, additional travel costs, emergency assistance, and more.

For a quote and to enrol, please use our dedicated link: Get a Quote & Enrol

Full details are available on our Travel & Medical Insurance page.

New Zealand and Australian passport holders need a visa for Bali. The usual option for this trip is the electronic Visa on Arrival, which you apply for online before you fly. Your passport needs at least six months’ validity.

Official application: https://evisa.imigrasi.go.id

Visa rules can change. Check the official site before you travel. The visa is your responsibility. We do not arrange it

We will remind you of the requirements and recommended steps during your pre-trip planning, but you are responsible for obtaining the correct visa.

Simply fill out the enquiry form on our website or contact us directly. We’ll arrange a consultation to discuss your goals and answer any questions.

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